Step #1: Verify the client has an existing account

Step #2: Verify the client does NOT have a past due balance of over 30 days

Step #3: Schedule the test if the account is in good standing

Step #4: If the client has a past due balance of over 30 days, Address the client about the balance. If the client needs to get the employee tested urgently, they can either make the payment for that test today, or if we schedule it we will hold the results, until a payment is made.